Welcome to duohub. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our voice training studio and related services.
We collect voice samples through recordings you provide directly, voice samples you upload, and audio extracted from video or audio files you upload.
We collect various types of content for your knowledge graph, including video content from YouTube and uploaded files, audio content from podcasts and uploaded files, documents such as PDFs, Word Documents, Markdown, and Text files, as well as website content.
We collect account information including your name, email address, and login credentials.
We collect usage data related to your interaction with our services, API usage, and twin access and sharing data.
We use your information to train voice models, create and maintain your knowledge graph, provide and improve our services, process payments, communicate with you about our services, and ensure the security of our platform.
We use third-party providers (Cartesia and PlayHT) to process and train voice models. Your voice samples are processed according to their respective privacy policies and our agreements with them.
We transcribe audio and video content and process text-based content to create your knowledge graph. This data is stored securely and used only for your twins.
We retain your data for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time.
We do not sell your personal information. We may share your information in the following circumstances: with your consent, with our service providers (e.g., voice training providers, hosting services), to comply with legal obligations, and to protect our rights, privacy, safety, or property.
You have the right to access and update your personal information, request deletion of your data, opt-out of marketing communications, and control the privacy settings of your twins.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.
